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Privacy Policy

Management of Personal Information

Mori-no Jozo-sho Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of personal information such as customers’ names, addresses, telephone numbers, and email addresses that can identify specific individuals (hereinafter referred to as “Personal Information”) obtained through this website managed and operated by the Company, and implements the following measures regarding its handling. Personal Information as defined by the Company means information that can identify individuals, such as names, addresses, and telephone numbers collected from customers.

Purpose of Use

The Company will use customers’ Personal Information for the following purposes only and will not use it for any other purposes:

  • Sale, shipment, payment processing, and inventory management of products
  • Response to inquiries and after-sales service
  • Website operation, improvement, analysis, and statistical processing
  • Prevention of unauthorized use and security measures
  • Compliance with laws and regulations

*Personal Information will be collected by lawful and fair means, and will not be obtained or collected by illegal methods.

Personal Information of Individuals Other Than the Customer

  • If a customer provides Personal Information of a person other than themselves as a delivery address for products, such information will be used solely for product shipment.
  • If a customer provides another person’s Personal Information to the Company through fraudulent means such as impersonation or intentionally causes any damage, the Company may take legal action.

Provision to Third Parties

The Company will not provide customers’ Personal Information to third parties except in any of the following cases:

  • When outsourcing related operations to external parties within the necessary scope to achieve the above purposes of use
  • When the customer has given prior consent, or when the Company has separately contacted the customer and obtained individual consent
  • When courts, police, or other public institutions request provision or inquiry based on laws and regulations
  • When the Company determines that disclosure is necessary to protect the life or property of the Company, customers, or third parties

Management and Storage

The Company complies with relevant laws and regulations and other standards, and under the supervision of a management officer, implements strict measures to prevent unauthorized access, loss, destruction, alteration, leakage, etc. of Personal Information. In addition, the Company strives to maintain the accuracy of Personal Information through improvements and conducts appropriate management and storage.

Customer Support

If customers wish to request disclosure, addition, correction, deletion, inquiry about the purpose of use, or consultation regarding complaints about their Personal Information, please contact us using the contact information below. After confirming your identity, we will respond promptly within a reasonable scope. Please note that prior to responding, we may request confirmation of your name, contact information, and other detailed information to verify your identity. Please be aware that requests for deletion may not be accommodated for information that is minimally necessary for the Company’s operations.

Use of Cookies

Cookies are a type of data sent by a website to a user’s computer to identify the user, and are recorded on the hard disk. The Company may send cookies when customers access the Company’s website. This enables the provision of more customized services during subsequent access.

  • The Company’s website will not obtain information that can identify individuals through cookies without prior consent.
  • By changing your computer settings, you can refuse to receive cookies sent from the Company’s website. In that case, please note that some services may not be available.

Access Logs

Access logs are accumulated on the Company’s web server and are used for the purpose of analyzing and compiling statistics on the usage of the Company’s website. However, in cases deemed particularly necessary, such as unauthorized access, the Company may review access logs. Additionally, if courts, police, or other public institutions request provision or inquiry based on laws and regulations, the Company may disclose access logs.

*Access logs alone do not contain information that identifies individuals.

Contact Information

Mori-no Jozo-sho Co., Ltd.

If you have any questions, please contact us through our inquiry form. If you are unable to contact us through the form, please call (+81)80-1986-6048.